Term of Sales and Payment
1. Please select the items that match your needs in Browse Our Products menu, do not forget to also determine the motive and the color you want.
2. Please make reservations by way of:
whatsapp to +62811251705 (Garry Jessop)
email This email address is being protected from spambots. You need JavaScript enabled to view it.
Specify the name, the number of goods, shipping address, contact number to call
3. When finished ordering, we will confirm to you that there are stock items and how much should you pay plus shipping.
Term Of Payment
In an official order invoice, we include the Bank account number. We only accept payment by 50 % deposit for downpayment and last 50 % fullpayment due 2 days before shipping progress, unless there is prior agreement by way of face to face / meeting with us.
4. As soon as we receive your payment confirmation, we will immediately send your order the goods.
5. Our order process based on the payment into our account, if there is lag time clearing, transfer resistance, etc. resulting in a payment has not / does not enter into our account, then the shipment is not going to do before the issue of payment "clear" and the payment has been effective into our account.
6. If customers want to complain against our goods, then it could be done for not exceeding 21 days from customer receipt. All claims must be equipped with the following things:
a. Damage report form completed goods customers.
b. pictures of the damaged product
c. statement from the customer that the customer will keep and maintain the damaged furniture so we can finish the inspection until the claim taken care of.
We will not be responsible for damage to goods due to incorrect delivery.
For each report, the complaint is eligible, we will change according to the degree of damage to goods.
For more information please ask my staff via email.